RETURNS
You can return eligible item(s) within 30 days of receiving an order for a refund of the merchandise value. Returned items should be unused, unopened and in the original packaging.
Easy Ways to Return:
- Contact us before returning any item so we can issue a return label.
- After the items have been received and inspected, we will process your refund and the amount will be applied to the original method of payment within 7 business days.
- If applicable, return shipping costs will be deducted from the refunded amount.
Details:
Ineligible Items
Items non-eligible for returns or exchanges:
- Final sale items
- Opened and used items
- Items damaged through normal wear and tear
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us.
EXCHANGES
To exchange your order to another item in our website, request a return and place a new order.
QUESTIONS?
Contact us:
support@nanshing.comPhone (323) 887-3888